Details
Written by: RJ
Hyatt is upgrading their reservation system. The hotel chain is switching to Sabre’s central reservation system. This change will cover all properties and go live some time in 2024.
- Flexible calendar search – Guests searching for availability will have a more intuitive and efficient calendar view, including key dates when special promotions are available, as well as when World of Hyatt members can redeem their points for the highest value.
- Enhanced rooms and rates view – Hotels will be able to quickly synchronize reservation modifications, enabling guests and colleagues to access newly available rooms in real-time. Hotels will also be able to share dynamic packages allowing guests to individually customize aspects of their stay.
- Efficient booking – The platform is designed to simplify the booking process by unlocking the best rates for our guests through advance purchase rates and streamlining the processing for hotel colleagues.
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Thoughts
Biggest win will be the new calendar. There should be improvements for viewing the important info like cash price, points price, and availability.